Capabilities – An integral part of every contract

Offering business solution

Customers automatically benefit from our capabilities at every touch point.

From the moment a client gets on board, until we deliver our services and/or solutions, the client is automatically privileged to enjoy the benefits of our capabilities.

 

The business engagement capability acquaints us with our customer’s business or market, increasing our chance of pinning down the business problems and initiatives of the required business and  IT solutions.  Our solutions planning capability empowers our ability to derive and describe the IT initiative, and its planning and roadmap for implementation. Realizing working code and customizations as  proof of concepts (PoC) and IT solution, is what our solutions implementation capabilities entails. Our customer account management capability is our ability to make sure the software solution adapts to external circumstances that impact business. 

 

These capabilities are always an integral part of every contract. It is the customer’s unique situation that dictates how we apply our capabilities to each project following our ideatrim process.

1) Business Engagement

Engagement is our strenght of exploring our customers’ business, including their business and enterprise  architecture, strategy, transformation, and market. The aim is to model and simulate the problem/gap, and ensure the validity and correctness of the client’s original business idea. It is also about the identification and prototyping of solution design for IT initiatives via a single or multiple prototyping projects. The outcome presented to customers to elicite solution requirements, create business cases, and trigger buy-in.

 

2) Solutions Planning

Our planning capability equips us with deeper understanding of the customer’s IT landscape, and the  design of the solution architecture aligned with the requirements and this landscape, including vendor management, technology scouting, and creating a roadmap for solution delivery – on-prem, hosted, or cloud. The roadmap being executed via one or more projects. 

3) Solutions Inplementation 

Our implementation capability entails our ability to create well engineered software code and configurations for Prove of Concepts (PoC), custom builds, and existing IT systems, and aquired vendor products. We can integrate, customize, configure, and deploy solutions within one or more integration and systems projects, to fulfil customer needs and requirements. We use seasoned software engineering, agile process, testing, automation and devops practices to ensure smooth delivery and deployment of solutions. 

 

4) Customer Management

Our customer management capability is our ability to handle and support our clients in overcomming any changes in its business activities and environment that may affect business performance and results. The reason we are able to adapt the client’s solution to new trends is rooted in our experience in updating current systems with new and innovative IT ideas and changes that match the new situation the customer currently faces.  

Let's talk capabilities

Benefit from our capabilities

We can always collaborate to find out what combination of our services and aspects of our capabilities are suitable for delivering a suitable solution to your unique business problem and business idea.

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